Welcome to SaaS: Video Guide + Bonus Glossary [eng]

If you’ve just landed your first job in a SaaS company or you’re preparing for one, this kit will save you months of confusion.
Created by Margo Barysheva, Head of Customer Success in a cybersecurity startup, Top 100 CS Strategist 2024, this course is beginner-friendly, jargon-free, and full of practical advice.

🎥 You’ll learn in 46 minutes:

• What SaaS actually is (with real-world examples)
• The types of SaaS companies (B2B vs. B2C, freemium vs. enterprise)
• Startup stages & how they affect your role
• Key roles & departments in SaaS companies
• Common tools you’ll use
• Essential terms everyone in SaaS should know
• Tips for thriving in your first 30 days